Employee Benefits Advisor

Full time

Job Description


This is a sales position helping employers find healthcare benefit solutions and improving employee retention by creating or enhancing their employee benefits packages.

The Employee Benefit Advisor position incorporates selling individual and group life, health, dental, vision and ancillary products of insurance. You will be working with our currently contracted clients, large and small business accounts, as well as developing new accounts.

You must have State of Indiana Accident & Health, Life license prior to hire.

At JA, our clients come first and we strive to exceed their expectations on a daily basis with each employee doing whatever it takes to build and strengthen our relationships by providing exceptional level service and support to colleagues, our clients, and their employees.

  • Partners and collaborates with management in designing, planning and implementing benefit programs, policies and procedures
  • Ensures programs meet client needs, comply with legal requirements and are competitive and cost-effective
  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans
  • Confer with clients to obtain and provide information when claims are made on a policy
  • Call on policyholders to deliver and explain policy
  • Seek out new clients and develop clientele by networking and generate lists of prospective clients
  • Sell various types of insurance policies to businesses and individuals on behalf of vendor companies, including life, medical and dental insurance or specialized policies
  • Acts as a liaison with the vendors for all Health & Welfare programs such as fully-insured medical, self-insured medical, prescription drug, dental, vision, life and disability to ensure optimal productivity and performance expectations – ensuring they are set up and being administered as expected and participants are getting the best level of service
  • Serves as a point of escalation for questions on coverage, eligibility and other benefit matters
  • Develop marketing strategies to compete with other individuals or companies who sell insurance
  • Monitor plans to ensure compliance with federal and state laws including FMLA, HIPAA, ERISA, COBRA, and Healthcare Reform
  • Responsible for coordinating and supervising day-to-day activities within the service areaDirects service employee/ s in area of researching, analyzing, evaluating, and administering group benefit programs covering group life, accident and health insurance, retirement, and other benefit programs
  • Implements benefit programs, policies and procedures
  • Supervises the archival and retrieval of benefit records and documents
  • Evaluates and improves the structure, processes and tools within the benefits function for optimal efficiency and effectiveness
  • Perform administrative tasks, such as maintaining records and handling policy renewals
  • Provide leadership, direction and support to member/ s of the Benefit team
  • Provides input for performance, development, coaching of staff and goal-setting for direct reports.  Provides training to new members of the team
  • Bachelor’s degree in Business-related field and/or equivalent experience in the insurance industry
  • Current insurance Indiana license or ability to obtain immediately required
  • Proficient knowledge of benefit design and set-up, administration, and regulations related to ERISA, HIPAA, COBRA, FMLA, ACA
  • Must have experience with applicable legal reporting
  • Professional designation preferred; appropriate designations include Certified Benefits Professional (CBP), Certified Employee Benefits Specialist (CEBS), Group Benefits Associate (GBA), Retirement Plans Associate (RPA), or Tax Exempt & Governmental Plan Consultant (TGPC)
  • A self-starter with initiative and strong customer/ client orientation; ability to facilitate discussions to resolve issues, obtain consensus and drive to conclusion
  • Motivated and goal-oriented
  • A professional presence and demeanor
  • A dedication to customer service
  • Ability to travel in or out-of-state
  • Experience prospecting, networking and/ or new business development
  • Passion for making a difference in the community
  • Stable work history
  • Excellent communication and time management skills
  • Coachable and competitive spirit
  • Ability to earn client trust along with excellent relationship management skills

Do You Have It In You?JA MAGIC

  • Innovative & Action-Oriented

    You don’t just ‘think’ outside of the box; you know how to create an action plan to accomplish ‘out of the box’ ideas

  • Positively Proactive

    Negative Nelly and you don’t get along. Your positivity and pro-active mentality propel your success.

  • Challenge Chaser

    You are never one to back down from a good challenge. No challenge = boredom in your book.

  • Moving & Shaking

    You thrive in a fast-paced environment.

  • Team Player

    The phrase, ‘That’s not my job’, isn’t in your vocabulary. You are ready to don any hat necessary to ensure our team moves the company forward efficiently and successfully.

  • Friendly & Genuine

    You take great care in how you provide service to others ensuring every engagement is real, valued and uncompromised excellence.